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What to expect

What to expect from a DCR rental

Requests are reviewed by DCR.

Equipment is not reserved until DCR issues, and you accept, the required quote and rental documents, and any required prerequisites are complete. Submitting a request does not confirm equipment.

1. Request

Choose your equipment, dates, and fulfillment method through Check Availability. DCR reviews every request before anything is confirmed.

2. Review and approval

DCR reviews availability, delivery requirements, pricing, and rental eligibility, then approves, declines, or asks follow-up questions.

3. Delivery, pickup, and return

Once approved, DCR confirms delivery or pickup details. Return terms are confirmed as part of your approved rental.

Sections still being finalized

DCR has not yet published final requirements for the topics below. Nothing about the current absence of a published policy should be read as permission or a waiver — ask DCR directly if any of this affects your rental.

  • Customer and company information requirements
  • Identification and insurance requirements
  • Deposit and payment record requirements
  • Operating responsibilities
  • Fuel, cleaning, damage, late return, cancellation, and extension terms